Once upon a time, when people wanted to book a holiday they went to see the travel agent. Usually found on a high street with heavy pedestrian traffic, the travel agent was the start of vacation dreams for several decades – until a new, flashier kid arrived on the block. With the advent of the…

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Estate agents have a worldwide reputation for exaggerating the good points of something they are trying to sell and downplaying the bad – but they’re not alone. This ‘selective editing’ tactic is used by any professional company trying to sell something; the trick is to learn to see through their statements and find the truth.…

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